Annual Report and Accounts 2010

Customer Focused

Our strategy is to build a long-term savings, protection and investment group by leveraging the strength of our people and capabilities in South Africa and around the world. We will focus, drive and optimise our businesses to enhance value for shareholders and customers.

Read about our strategic priorities

Delivering on our strategy

1. Develop the customer proposition and experience

Delivering on our strategy

2. Develop High Performance in all Business Units

Delivering on our strategy

3. Share Skills and Experience Across the Group

Delivering on our strategy

4. Build a culture of excellence

Delivering on our strategy

5. Simplify our structure to unlock value

Group at a glance

Read a high-level summary of the Group and our four principle business units.

£1,481m Adjusted operating profit

Group Chief Executive

"We are now one year into a three-year process to deliver this strategy"

20% EPS up 20%
constant currency
basis
Read more from Julian Roberts

Our strategy

Read about how we are delivering on our strategy.

£2.1bn FGD 2009 £1.5bn
See strategy

KPIs

Read our KPIs that we use to monitor the performance of the business.

+12.2% ROE 2009 9.1%
+4.1% Group Value Creation 2009 1.3%
View our KPIs

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Responsible business

Old Mutual is committed to running its business in a responsible and sustainable manner.

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