Registrars
The Company's share register is administered by Computershare
Investor Services in conjunction with local representatives in
various jurisdictions. The following are the contact details:
UK
Computershare Investor Services PLC
The Pavilions
Bridgwater Road
Bristol
BS99 6ZZ
Tel: +44 (0)870 707 1212
Website: www.investorcentre.co.uk/contactus
South Africa
Computershare Investor Services Pty Ltd
70 Marshall Street
Johannesburg 2001
(PO Box 61051, Marshalltown)
Tel: 0861 100 940
+27 (0)11 870 8211
Email: omsa@computershare.co.za
Malawi
National Bank of Malawi
Financial Management Services Department
Cnr Victoria Avenue/Henderson Street
Blantyre (PO Box 1438, Blantyre, Malawi)
Tel: +265 182 3483/0900
Email: nbminvestment@natbankmw.com
Namibia
Transfer Secretaries (Pty) Limited
Shop 8 Kaiser Krone Centre
Post Street Mall
Windhoek
(PO Box 2401, Windhoek)
Tel: +264 (0)61 227647
Fax: +264 (0)61 248531
Email: ts@nsx.com.na
Sweden
Euroclear Sweden AB
Box 7822 SE-103 97
Stockholm
Tel: +46 8 402 9000
Zimbabwe
Corpserve (Private) Limited
2nd Floor, ZB Centre
Cnr First Street/Kwame Nkrumah Avenue
Harare (PO Box 2208, Harare, Zimbabwe)
Tel: +263 (0)4 751559/61
Fax: +263 (0)4 752629
Email: enquiries@corpserve.co.zw
Computershare share dealing services
The Company's South African registrars, Computershare Investor
Services, administer a telephone and postal sales service for
shares held through Old Mutual (South Africa) Nominees (Pty)
Limited on the South African branch register and shares held
through Old Mutual (Namibia) Nominees (Pty) Limited on the Namibian
section of the principal register. If you hold your shares in this
way and wish to sell your shares by telephone, Computershare may be
contacted on 0861 100 940 (a South African number) between 8.00
a.m. and 4.30 p.m. (local time) on Mondays to Fridays, excluding
public holidays. A service fee is payable based on the value of the
shares sold.
Internet share dealing: This service provides shareholders with
a facility to buy or sell Old Mutual plc ordinary shares on the
London Stock Exchange. The commission for deals through the
internet is 0.5%, subject to a minimum charge of £15. In addition,
stamp duty, currently 0.5%, is payable on purchases. There is no
need to open an account in order to deal. Real-time dealing is
available during market hours. Orders may also be placed outside
market hours. Up to 90-day limit orders are available for sales. To
access the service, log on to www.computershare.com/dealing/uk.
Shareholders should have their Shareholder Reference Number (SRN)
available for the purposes of sales. The SRN appears on share
certificates and dividend cheques/tax statements. Payment by cheque
will be required for purchases. At present, this service is only
available to shareholders in certain European jurisdictions.
Computershare's website contains an up to date list of these
countries.
Telephone share dealing: The commission for deals through
Computershare's telephone share dealing service is 1%, subject to a
minimum charge of £25. In addition stamp duty, currently 0.5%, is
payable on purchases. The service is available from 8.00 a.m. to
4.30 p.m. Monday to Friday, excluding bank holidays, on telephone
number 0870 703 0084. Detailed terms and conditions are available
on request. Shareholders should have their Shareholder Reference
Number (SRN) ready when calling about sales. The SRN appears on
share certificates and dividend cheques / tax statements. Payment
by cheque will be required for purchases. At present, this service
is only available to shareholders in certain jurisdictions outside
the UK, which Computershare will confirm upon request. For general
enquiries about the dealing service shareholders can call 0870 873
5836.
These services are offered on an execution-only basis and
subject to the applicable terms and conditions. This is not a
recommendation to buy, sell or hold shares in Old Mutual plc.
Shareholders who are unsure of what action to take should obtain
independent financial advice. Share values may go down as well as
up, which may result in a shareholder receiving less than he or she
originally invested.
To the extent that this statement is a financial promotion for
the share dealing service provided by Computershare Investor
Services PLC, it has been approved by Computershare Investor
Services PLC for the purpose of section 21(2)(b) of the Financial
Services and Markets Act 2000 only. Computershare Investor Services
PLC is authorised and regulated by the Financial Services
Authority. Where this has been received in a country where the
provision of such a service would be contrary to local laws or
regulations, this should be treated as information only.
Scrip dividend scheme
The Company offers eligible shareholders the option to receive
dividends in the form of shares through participation in the
Company's scrip dividend scheme. Shareholders who are eligible to
make an 'evergreen' election will receive dividends in the form of
shares for each dividend for which a scrip alternative is offered
while the election remains in place.
Details about eligibility to participate in the scrip dividend
scheme are contained in the scrip dividend scheme booklet. This
booklet and the accompanying mandate forms can be obtained from the
Company's website (www.oldmutual.com) or from the
relevant registrars (please refer to the contact details on the
preceding page). Details of when elections to join the scrip
dividend scheme must be received in order to receive the scrip
dividend alternative for the final dividend for the year ended 31
December 2010 are set out under the heading 'Financial calendar'
below.
Strate
Since January 2002, all transactions in the Company's shares on
the JSE have been required to be settled electronically through
Strate, and share certificates are no longer good for delivery in
respect of such transactions.
The Company wrote to certificated shareholders on its South
African branch register in October 2001 to inform them of these
changes and of the courses of action available to them. The Company
also wrote separately to certificated shareholders on the Namibian
section of its principal register in January 2002 to explain the
impact of Strate. These included participating in Issuer-Sponsored
Nominee Programmes to dematerialise (in the case of South Africa)
or immobilise (in the case of Namibia) their previously
certificated shareholdings in the Company. Shareholders who have
any enquiries about these programmes or about the effect of Strate
on their holdings in the Company should contact Computershare
Investor Services in Johannesburg on 0861 100 940 or +27 (0)11 870
8211.
Checking your holding online
An online service is situated at the Investor Centre option
within the website address www.computershare.com which
gives shareholders access to their account to confirm registered
details, to give or amend dividend mandate instructions, and to
obtain a current shareholding balance. A simple calculator function
places a market quote against each holding and allows shareholders
to estimate its value. There are also a number of downloadable
forms from this site such as change of address, dividend mandate
and stock transfer forms. Finally, there is an extensive list of
frequently asked questions and the facility to contact
Computershare Investor Services by email.
Warning to Shareholders - boiler room scams
In recent years, many companies have become aware that their
shareholders have received unsolicited phone calls or
correspondence concerning investment matters. These are typically
from overseas based 'brokers' who target UK shareholders, offering
to sell them what often turn out to be worthless or high risk
shares in US or UK investments. These operations are commonly known
as 'boiler rooms'. These 'brokers' can be very persistent and
extremely persuasive, and a 2006 survey by the Financial Services
Authority (FSA) reported that the average amount lost by investors
is around £20,000.
It is not just the novice investor that has been duped in this
way; many of the victims had been successfully investing for
several years. Shareholders are advised to be very wary of any
unsolicited advice, offers to buy shares at a discount or offers of
free company reports. If you receive any unsolicited investment
advice:
- Make sure you get the correct name of the person and
organisation;
- Check that they are properly authorised by the FSA before
getting involved by visiting www.fsa.gov.uk/register/;
- Report the matter to the FSA either by calling 0300 500 5000 or
visiting www.moneymadeclear.org.uk;
- If the calls persist, hang up.
If you deal with an unauthorised firm, you will not be eligible
to receive payment under the Financial Services Compensation
Scheme. The FSA can be contacted by completing an online form at
www.fsa.gov.uk/pages/doing/regulated/law/alerts/form.shtml
Details of any share dealing facilities that the Company
endorses will be included in Company mailings.
More detailed information on this or similar activity can be
found on the FSA website www.moneymadeclear.org.uk
Financial calendar
The Company's financial calendar for the forthcoming year is as
follows:
| Scrip dividend alternative calculation
price determined |
Last five dealing
days up to
31 March 2011 |
| Currency conversion date for the final
dividend |
31 March 2011 |
| Local currency equivalents and scrip
dividend alternative calculation announced |
1 April 2011 |
| Scrip dividend alternative closes for
shareholders on the African exchanges |
12 noon on
15 April 2011 |
| Record date for the final dividend |
15 April 2011 |
| Scrip dividend alternative closes for
shareholders on the principal UK register |
12 noon on
3 May 2011 |
| Annual General Meeting and First
Quarter Interim Management Statement |
12 May 2011 |
| Final dividend payment date and issue
of shares under the scrip dividend alternative |
31 May 2011 |
| Interim results |
5 August 2011 |
| Third Quarter Interim Management
Statement |
3 November 2011 |
| Interim dividend payment date |
30 November 2011 |
| Final results for 2011 |
March 2012 |
Rule 144A ADRs
The Company has a Rule 144A American Depositary Receipt (Rule
144A ADR) facility through The Bank of New York. Each Rule 144A ADR
represents 10 ordinary shares in the Company. Any enquiries about
the Company's Rule 144A ADR facility should be addressed to The
Bank of New York, 101 Barclay Street, New York, NY 10286, USA, tel:
1-888-BNY-ADRS (1-888-269-2377) if you are calling from within the
USA. If you are calling from outside the USA, please call +1 212
815 3700. You may also send an email enquiry to shareowners@bankofny.com
Websites
Further information on the Company can be found on the following
websites:
www.oldmutual.com
www.oldmutual.co.za
Electronic communications and electronic proxy
appointment/voting instructions
If you would like to receive future communications from the
Company by email, please log on to our website, www.oldmutual.com/ir/index.jsp,
select the "Shareholder centre" section, click on "Electronic
Communication" and then follow the instructions for registration of
your details. In order to register, you will need your Shareholder
Reference Number, which can be found on the payment advice notice
or tax voucher accompanying your last dividend payment or
notification. The number is also printed on forms of proxy for the
Annual General Meeting.
Before you register, you will be asked to agree to the Terms and
Conditions for Electronic Communications with Shareholders. It is
important that you read these Terms and Conditions carefully, as
they set out the basis on which electronic communications will be
sent to you.
You should bear in mind that, in accessing documents
electronically, you will incur the cost of online time. Any
election to receive documents electronically will generally remain
in force until you contact the Company's Registrars (via the online
address set out earlier in this section of the Report or otherwise)
to terminate or change such election.
The use of the electronic communications facility described
above is entirely voluntary. If you wish to continue to receive
communications from the Company by post, then you do not need to
take any action.
Electronic proxy appointment is available for this year's Annual
General Meeting. This enables proxy votes to be submitted
electronically, as an alternative to filling out and posting a form
of proxy. Further details are set out on the form of proxy.
Electronic submission is also available for voting instruction
forms.
